Effective Date: 2026

At Wavelet, customer satisfaction is important to us.

1. Return Eligibility

Items may be returned within 30 days of delivery if:

  • The item is unused and in original condition
  • All tags and packaging are included
  • Proof of purchase is provided

2. Non Returnable Items

  • Final sale items
  • Gift cards
  • Items damaged due to misuse

3. Return Process

To request a return:

  • Contact us with your order number
  • Provide the reason for return
  • Attach photos if the item is damaged

We will provide return instructions after approval.

4. Refunds

Approved refunds will be issued to the original payment method within 5 to 10 business days after inspection.

5. Damaged or Incorrect Items

If your item arrives damaged or incorrect, contact us within 48 hours of delivery.

6. Return Shipping

Customers are responsible for return shipping unless the return is due to our error.

Contact Information

Wavelet
20218 170th Ave NE
Woodinville, WA 98072
United States

Phone: +1 (425) 829-6006
Email: info@waveletusa.com
Email: info@truck-load.com